---
title: Senior Living Community Software Support Request Form Template | Paperform
description: Professional support request form for senior living facilities to manage care plan software issues, medication tracking problems, family portal access, and billing support inquiries.
url: "https://paperform.co/templates/senior-living-community-software-support-request-form"
type: static
generatedAt: "2026-03-28T00:45:09.628Z"
---

[← Back to free form templates](/templates/)    ![Senior Living Community Software Support Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/senior-living-community-software-support-request-form.png)
    [Preview](https://_preview.paperform.co/ai-template/senior-living-community-software-support-request-form) [Use this template for free](/create?ai-template=senior-living-community-software-support-request-form)    [Contact Forms](/templates/category/contact/)[Healthcare & Medical Forms](/templates/category/healthcare/) [Software & SaaS](/templates/industry/software-saas/)[Healthcare](/templates/industry/healthcare/)[Senior Care](/templates/industry/senior-care/) [Manager](/templates/role/manager/)[Healthcare Administrator](/templates/role/healthcare-admin/)[Caregiver](/templates/role/caregiver/)[IT Professional](/templates/role/it-professional/)     About this free form template
### Senior Living Community Software Support Request Form

Managing a senior living community requires reliable software systems that support daily operations—from care planning and medication administration to family communication and billing. When technical issues arise, they can directly impact resident care and family satisfaction.

This **Senior Living Community Software Support Request Form** is designed specifically for senior care facilities to streamline their IT support process. Whether your team is experiencing issues with resident care plan documentation, medication administration records (MAR), family portal access, or billing discrepancies, this template helps you capture all the essential details needed for fast resolution.

#### Why senior living communities choose Paperform

Senior living administrators, care coordinators, and facility managers need a support system that's as dependable as the care they provide. With Paperform, you can:

 - **Capture detailed issue information** with conditional logic that adapts questions based on the type of support needed
 - **Route requests efficiently** to the right department or IT specialist based on issue priority and category
 - **Maintain organized records** of all support tickets for compliance and quality improvement tracking
 - **Integrate with your existing tools** by connecting submissions to your helpdesk software, Slack notifications, or email systems

For facilities managing multiple support channels, [Stepper](https://stepper.io) can automate your entire support workflow—automatically creating tickets in your system, notifying the right team members, updating residents or families on progress, and tracking resolution times without manual effort.

#### Built for the unique needs of senior care technology

This form template addresses the most common software support scenarios in senior living communities:

 - **Resident care plan issues** affecting documentation and care coordination
 - **Medication administration tracking** problems that could impact resident safety
 - **Family portal access** difficulties preventing family engagement
 - **Billing and invoicing** discrepancies requiring urgent attention

The form uses smart conditional logic to collect specific details based on the issue type, ensuring your IT support team has everything they need to resolve problems quickly. You can customize the template to match your facility's specific software systems, add your branding, and embed it directly on your staff intranet or send it as a support link.

Whether you're a small assisted living facility or a large continuing care retirement community, this professional support request form helps you maintain the high standard of operational excellence your residents and their families deserve.
       Built for growing businesses, trusted by bigger ones.   Trusted by 500K+ business owners and creators, and hundreds of millions of respondents.     ![Capterra - 4.8 out of 5](/images/capterra-st.jpg)
 ![Trustpilot - 4.8 out of 5](/images/trustpilot-st.jpg)
 ![G2 - 4.8 out of 5](/images/g2-st.jpg)
  [Try Paperform free now](/register)
## More templates like this
  [![Assisted Living Software Support Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/assisted-living-software-support-request-form.png)

### Assisted Living Software Support Request Form

A comprehensive support form for assisted living facility staff to report software issues including medication management, activities calendar, dining preferences, and family billing portal problems.](/templates/assisted-living-software-support-request-form/)
[![Hospice Care Management Software Support Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/hospice-care-management-software-support-request-form.png)

### Hospice Care Management Software Support Request Form

A professional support form for hospice care teams to report software issues including patient assessment problems, medication tracking errors, family portal access, and Medicare billing concerns.](/templates/hospice-care-management-software-support-request-form/)
[![Hyperbaric Oxygen Therapy Clinic Support Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/hyperbaric-oxygen-therapy-clinic-support-request-form.png)

### Hyperbaric Oxygen Therapy Clinic Support Request Form

A comprehensive support request form for HBOT clinics to report software issues, chamber scheduling problems, insurance authorization issues, and patient outcome monitoring concerns.](/templates/hyperbaric-oxygen-therapy-clinic-support-request-form/)
[![Addiction Treatment Center Software Support Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/addiction-treatment-center-software-support-form.png)

### Addiction Treatment Center Software Support Form

A comprehensive support request form for addiction treatment centers to report and resolve software issues related to patient intake, insurance verification, therapy scheduling, and bed management.](/templates/addiction-treatment-center-software-support-form/)
[![Assisted Living Family Portal Access Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/assisted-living-family-portal-access-request-form.png)

### Assisted Living Family Portal Access Request Form

Request secure online access to your loved one's electronic health records, care plans, physician orders, and billing statements through our family portal.](/templates/assisted-living-family-portal-access-request-form/)
[![Dental Practice Management Software Support Request Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/dental-practice-management-software-support-request-form.png)

### Dental Practice Management Software Support Request Form

A comprehensive support form for dental practice management software users to report technical issues, request assistance with appointment scheduling, patient records, insurance claims, and HIPAA incidents.](/templates/dental-practice-management-software-support-request-form/)
[![Ketamine Therapy Clinic Software Support Request](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/ketamine-therapy-clinic-software-support-request.png)

### Ketamine Therapy Clinic Software Support Request

Comprehensive support request form for ketamine therapy clinics to streamline software assistance, treatment protocol tracking, infusion scheduling, and insurance processing.](/templates/ketamine-therapy-clinic-software-support-request/)
[![Podiatry Practice Management Software Support Ticket](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/podiatry-practice-management-software-support-ticket.png)

### Podiatry Practice Management Software Support Ticket

Submit technical support requests for podiatry practice management software including orthotics ordering, diabetic foot screening, insurance pre-authorization, and surgical scheduling issues.](/templates/podiatry-practice-management-software-support-ticket/)
[![Telehealth Platform Technical Support Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/telehealth-platform-technical-support-form.png)

### Telehealth Platform Technical Support Form

Report technical issues with your telehealth platform including video consultations, e-prescriptions, insurance verification, and patient portal access problems.](/templates/telehealth-platform-technical-support-form/)
[![Adult Day Care Center Lost Property Report](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/adult-day-care-center-lost-property-report.png)

### Adult Day Care Center Lost Property Report

A professional lost property report form designed for adult day care centers to document missing items, track program activities, and ensure proper family notification.](/templates/adult-day-care-center-lost-property-report/)
[![Assisted Living Activity Calendar Theme Change Request](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/assisted-living-activity-calendar-theme-change-request.png)

### Assisted Living Activity Calendar Theme Change Request

A comprehensive form for requesting activity calendar theme changes at assisted living facilities, including resident interest surveys, staff preparation needs, and supply requirements.](/templates/assisted-living-activity-calendar-theme-change-request/)
[![Assisted Living Community Stakeholder Interview](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/assisted-living-community-stakeholder-interview.png)

### Assisted Living Community Stakeholder Interview

Gather comprehensive feedback from potential residents, family members, care staff, and healthcare partners about care philosophy, programming, medical services, living arrangements, and family involvement in your assisted living community.](/templates/assisted-living-community-stakeholder-interview/)