---
title: Printer Repair Service Feedback Form Template | Paperform
description: Professional printer repair service evaluation form to collect feedback on repair quality, print quality improvement, technician performance, and maintenance recommendations.
url: "https://paperform.co/templates/printer-repair-service-feedback-form"
type: static
generatedAt: "2026-03-28T00:44:53.381Z"
---

[← Back to free form templates](/templates/)    ![Printer Repair Service Feedback Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/printer-repair-service-feedback-form.png)
    [Preview](https://_preview.paperform.co/ai-template/printer-repair-service-feedback-form) [Use this template for free](/create?ai-template=printer-repair-service-feedback-form)    [Feedback & Evaluation Forms](/templates/category/feedback/) [Business](/templates/industry/business/)[Customer Service & Support](/templates/industry/customer-service/)[IT Services](/templates/industry/it-services/)[Technology](/templates/industry/technology/) [Small Business Owner](/templates/role/small-business-owner/)[Office Manager](/templates/role/office-manager/)[Technician](/templates/role/technician/)[Customer Service Manager](/templates/role/customer-service-manager/)[IT Professional](/templates/role/it-professional/)     About this free form template
### Professional Printer Repair Service Feedback Form Template

When you're running a printer repair business or managing IT services, **customer feedback is gold**. This **Printer Repair Service Feedback Form** helps you capture detailed insights about your repair quality, technician performance, and overall service experience—so you can spot patterns, improve operations, and turn satisfied customers into loyal advocates.

#### Why use this printer repair feedback form?

Whether you're an independent repair technician, part of an IT services company, or managing a fleet of printers for corporate clients, this form gives you a structured way to:

 - **Measure repair quality** with specific questions about problem resolution and print quality improvements
 - **Evaluate technician performance** including punctuality, professionalism, and communication
 - **Identify recurring issues** that might indicate training needs or parts quality problems
 - **Gather maintenance recommendations** to upsell preventive service contracts
 - **Build trust** by showing customers you genuinely care about their experience

The form is designed for both commercial printer repair businesses and in-house IT teams supporting office printing infrastructure.

#### What makes this template work?

This feedback form covers the complete service journey, from booking to post-repair follow-up:

**Service Details & Context** Start by capturing when the service happened, what type of printer was repaired, and what the original problem was. This context helps you correlate feedback with specific jobs, technicians, and equipment types.

**Problem Resolution Quality** Get specific feedback on whether the original issue was completely resolved, how long the repair took, and whether any follow-up visits were needed. This is your primary quality metric.

**Print Quality Improvement** Ask customers to rate print quality before and after the repair, and whether it now meets their expectations. This helps you measure the actual business impact of your work.

**Technician Performance** Evaluate your team's professionalism, communication skills, and technical expertise. Great repairs delivered by rude technicians still create unhappy customers—this section helps you coach your team.

**Maintenance Recommendations** Capture whether the technician provided useful maintenance advice and preventive care recommendations. This feedback loop helps you improve both service quality and upsell opportunities.

**Overall Satisfaction & Likelihood to Recommend** Use NPS-style questions to track customer loyalty over time and identify promoters who might provide testimonials or referrals.

#### Industries and professionals who benefit from this form

This template is perfect for:

 - **Printer repair businesses** and independent technicians serving small businesses and home offices
 - **IT service providers** offering printer support as part of managed services
 - **Office equipment dealers** providing warranty and post-warranty repair services
 - **Corporate IT departments** managing internal printer fleets and tracking vendor performance
 - **Facilities managers** overseeing printing infrastructure in schools, hospitals, and government offices

#### Customise and automate with Paperform features

**Smart conditional logic** Show follow-up questions only when customers report issues—for example, if someone rates problem resolution as "Poor," trigger a free-text field asking for details. This keeps the form short for happy customers while capturing critical details from unhappy ones.

**Instant notifications** Set up email alerts to your operations manager whenever someone gives a low satisfaction score, so you can respond immediately and save the relationship before they leave a bad review.

**Integrate with your CRM** Use Paperform's native integrations or [Stepper](https://stepper.io) to automatically log feedback in your CRM, create follow-up tasks for your team, or update customer records with satisfaction scores. You can even trigger different workflows based on the feedback—happy customers get added to a testimonial request sequence, while detractors get a personal call from your service manager.

**AI-powered insights** Use Paperform's built-in AI Insights to analyze open-ended feedback and spot recurring themes across hundreds of responses. Instead of reading every comment manually, get instant summaries of common complaints, popular technicians, and emerging equipment issues.

**Custom branding** Match the form to your company's visual identity with custom fonts, colours, logos, and backgrounds. Embed it on your website or send it as a standalone link after every service call.

#### Automate your feedback workflow with Stepper

Don't just collect feedback—act on it. With [Stepper](https://stepper.io), Paperform's AI-native workflow builder, you can:

 - Automatically route negative feedback to your operations team for immediate follow-up
 - Create service tickets when customers report ongoing issues
 - Update your customer database with satisfaction scores and service history
 - Trigger thank-you emails with discount codes for repeat business
 - Flag VIP customers who consistently give high ratings for special recognition

#### Turn feedback into better service

The businesses that grow fastest are the ones that listen. This Printer Repair Service Feedback Form helps you close the loop with every customer, continuously improve your operations, and build a reputation for exceptional service that drives referrals and repeat business.

Whether you're a solo technician or managing a team of 20, collecting structured feedback is how you move from "good enough" to "best in town."

**Start collecting better feedback today with Paperform—the all-in-one form builder trusted by over 500,000 teams worldwide, SOC2 Type II and GDPR compliant, with 30,000+ designer form templates.**
       Built for growing businesses, trusted by bigger ones.   Trusted by 500K+ business owners and creators, and hundreds of millions of respondents.     ![Capterra - 4.8 out of 5](/images/capterra-st.jpg)
 ![Trustpilot - 4.8 out of 5](/images/trustpilot-st.jpg)
 ![G2 - 4.8 out of 5](/images/g2-st.jpg)
  [Try Paperform free now](/register)
## More templates like this
  [![Smart Home Automation Service Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/smart-home-automation-service-evaluation-form.png)

### Smart Home Automation Service Evaluation Form

Evaluate smart home automation services with feedback on device integration, app functionality, and technical support quality.](/templates/smart-home-automation-service-evaluation-form/)
[![IT Support Ticket Resolution Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/it-support-ticket-resolution-evaluation-form.png)

### IT Support Ticket Resolution Evaluation Form

Evaluate IT support ticket resolution quality, technical expertise, response times, and track problem recurrence to improve your IT service delivery.](/templates/it-support-ticket-resolution-evaluation-form/)
[![Network Installation Service Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/network-installation-service-evaluation-form.png)

### Network Installation Service Evaluation Form

Evaluate network installation quality, speed optimization, security setup, and documentation. Gather detailed feedback on technical service delivery and customer experience.](/templates/network-installation-service-evaluation-form/)
[![Phone Screen Replacement Service Feedback Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/phone-screen-replacement-service-feedback-form.png)

### Phone Screen Replacement Service Feedback Form

Collect comprehensive feedback on phone screen replacement services, including part quality, installation precision, and device functionality post-repair.](/templates/phone-screen-replacement-service-feedback-form/)
[![Towing Service Feedback Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/towing-service-feedback-form.png)

### Towing Service Feedback Form

Evaluate towing service quality including response time, vehicle handling, driver professionalism, and destination accuracy. Help improve service standards and ensure customer satisfaction.](/templates/towing-service-feedback-form/)
[![Website Maintenance Service Quality Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/website-maintenance-service-quality-evaluation-form.png)

### Website Maintenance Service Quality Evaluation Form

A comprehensive evaluation form for assessing website maintenance service providers on uptime reliability, update speed, security patch management, and overall service quality.](/templates/website-maintenance-service-quality-evaluation-form/)
[![Bed Bug Treatment Service Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/bed-bug-treatment-service-evaluation-form.png)

### Bed Bug Treatment Service Evaluation Form

Evaluate bed bug treatment effectiveness, schedule follow-ups, and gather feedback on extermination services and prevention education.](/templates/bed-bug-treatment-service-evaluation-form/)
[![Call Center Customer Service Satisfaction Survey](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/call-center-customer-service-satisfaction-survey.png)

### Call Center Customer Service Satisfaction Survey

Measure customer satisfaction with call center interactions, evaluate agent performance, and identify service improvement opportunities with this comprehensive feedback survey.](/templates/call-center-customer-service-satisfaction-survey/)
[![Furniture Repair Service Quality Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/furniture-repair-service-quality-evaluation-form.png)

### Furniture Repair Service Quality Evaluation Form

Evaluate furniture repair services including structural repairs, finish matching, and upholstery work quality. Help repair companies improve their craftsmanship and customer satisfaction.](/templates/furniture-repair-service-quality-evaluation-form/)
[![IT Certification Boot Camp Instructor Evaluation Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/it-certification-boot-camp-instructor-evaluation-form.png)

### IT Certification Boot Camp Instructor Evaluation Form

Comprehensive evaluation form for IT certification boot camp instructors, measuring teaching effectiveness, technical expertise, lab quality, and exam preparation support.](/templates/it-certification-boot-camp-instructor-evaluation-form/)
[![IT Support Technician Performance Review](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/it-support-technician-performance-review.png)

### IT Support Technician Performance Review

Evaluate IT support technician performance with metrics for ticket resolution, user satisfaction, technical knowledge, and system uptime contribution.](/templates/it-support-technician-performance-review/)
[![IT Support Ticket Resolution Satisfaction Survey](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/it-support-ticket-resolution-satisfaction-survey.png)

### IT Support Ticket Resolution Satisfaction Survey

Measure customer satisfaction with IT support ticket resolution, including response time, technician expertise, problem resolution quality, and follow-up service.](/templates/it-support-ticket-resolution-satisfaction-survey/)