---
title: Customer Retention Giveaway Entry Form Template | Paperform
description: Reduce churn and win back customers with this strategic giveaway entry form. Combines contest mechanics with retention analytics, customer feedback, and automated win-back workflows.
url: "https://paperform.co/templates/customer-retention-giveaway-entry-form"
type: static
generatedAt: "2026-03-28T00:43:36.119Z"
---

[← Back to free form templates](/templates/)    ![Customer Retention Giveaway Entry Form](https://img.paperform.co/fetch/f_webp/https://d3gw2uv1ch7vdq.cloudfront.net/content/form_templates/assets/customer-retention-giveaway-entry-form.png)
    [Preview](https://_preview.paperform.co/ai-template/customer-retention-giveaway-entry-form) [Use this template for free](/create?ai-template=customer-retention-giveaway-entry-form)    [Marketing & Lead Generation](/templates/category/marketing/) [Marketing & Agencies](/templates/industry/marketing-agencies/)[E-commerce](/templates/industry/ecommerce/)[Software & SaaS](/templates/industry/software-saas/)[Customer Service & Support](/templates/industry/customer-service/)[Retail](/templates/industry/retail/) [Marketer](/templates/role/marketer/)[Entrepreneur](/templates/role/entrepreneur/)[Small Business Owner](/templates/role/small-business-owner/)[Sales Professional](/templates/role/sales-professional/)[Customer Service Manager](/templates/role/customer-service-manager/)     About this free form template
### Win Back Your Customers with a Strategic Retention Giveaway

Customer retention is one of the most critical challenges facing modern businesses. Studies show that acquiring a new customer can cost five times more than retaining an existing one, making win-back campaigns and loyalty programs essential for sustainable growth.

This **Customer Retention Giveaway Entry Form** template is specifically designed for marketing teams, eCommerce brands, and small to medium businesses looking to reduce churn rates while gathering valuable insights about customer satisfaction and engagement.

#### Why This Form Works for Customer Retention

Unlike simple contest entry forms, this template combines promotional campaign mechanics with strategic data collection. As customers enter your giveaway, you'll simultaneously:

 - **Identify at-risk customers** through engagement pattern questions
 - **Gather feedback** on why customers may be considering leaving
 - **Segment your audience** for personalized win-back campaigns
 - **Collect preference data** to tailor future loyalty incentives
 - **Build excitement** around your brand through attractive prizes

#### Perfect for Marketing Teams and Growing Brands

This form template is ideal for:

 - **Marketing managers** running retention-focused campaigns
 - **eCommerce brands** looking to reduce subscription cancellations
 - **SaaS companies** targeting users who haven't logged in recently
 - **Retail businesses** re-engaging dormant customers
 - **Membership programs** incentivizing renewals
 - **Agency teams** managing client retention campaigns

#### How Paperform Makes Retention Campaigns Effortless

With Paperform's flexible design capabilities, your giveaway form becomes an extension of your brand. The doc-style editor lets you craft compelling copy that speaks directly to customers who may be drifting away, while maintaining the professional polish that builds trust.

**Key features you'll leverage:**

 - **Conditional logic** to show different questions based on customer status (active, lapsed, at-risk)
 - **Custom branding** ensuring the form matches your website and campaign materials perfectly
 - **Mobile optimization** reaching customers wherever they browse
 - **Integration capabilities** connecting directly to your CRM, email tools, or customer database

#### Automate Your Win-Back Workflows with Stepper

The real power of this retention campaign comes when you connect your form submissions to automated workflows using **Stepper**. Instead of manually sorting through entries and following up with different customer segments, you can:

 - **Automatically segment** entries by customer status and churn risk
 - **Trigger personalized email sequences** for different customer segments
 - **Update CRM records** with new preference and feedback data
 - **Route high-value at-risk customers** to your retention team for personal outreach
 - **Schedule follow-up touchpoints** at optimal intervals
 - **Track campaign ROI** by monitoring re-engagement rates

For example, when an inactive customer enters your giveaway, Stepper can automatically add them to a targeted win-back email sequence, update their profile in HubSpot or Salesforce, notify your customer success team, and schedule a personalized discount offer—all without manual intervention.

#### Data-Driven Retention Strategy

This form template helps you gather the insights needed to build smarter retention programs:

 - **Churn indicators:** Purchase frequency, last interaction date, and engagement levels
 - **Satisfaction metrics:** Product/service ratings and improvement suggestions
 - **Preference data:** Favorite products, communication channels, and content interests
 - **Win-back opportunities:** Special offer interest and preferred incentives

By combining contest excitement with strategic questioning, you'll build a database of actionable retention insights while generating goodwill with prizes and exclusive offers.

#### Seamless Integration with Your Marketing Stack

Paperform plays nicely with the tools SMBs already use. Connect your retention giveaway form to:

 - **CRMs:** HubSpot, Salesforce, Pipedrive for customer record updates
 - **Email platforms:** Mailchimp, Klaviyo, ActiveCampaign for segmented follow-ups
 - **Spreadsheets:** Google Sheets, Airtable for analysis and reporting
 - **Project tools:** Slack, Asana, Notion for team notifications
 - **Analytics:** Google Analytics, Facebook Pixel for campaign tracking

#### Built for Compliance and Trust

Running retention campaigns means handling existing customer data responsibly. Paperform is **SOC 2 Type II certified and GDPR compliant**, giving your customers confidence that their information is secure. The platform includes built-in consent collection and data handling best practices, critical for maintaining trust with customers you're trying to win back.

#### Easy Customization for Your Campaign

This template provides a strong foundation, but every retention campaign is unique. Paperform's intuitive editor makes it simple to:

 - Adjust questions based on your specific churn patterns
 - Add your prize details and contest rules
 - Customize success messages with exclusive offers
 - Include product images or customer testimonial videos
 - Create multi-page flows for complex entry requirements

#### Launch Your Retention Campaign Today

Whether you're an eCommerce brand fighting subscription cancellations, a SaaS company re-engaging dormant users, or a marketing agency managing client retention programs, this Customer Retention Giveaway template gives you everything needed to launch a data-driven win-back campaign.

Combined with Paperform's automation capabilities and Stepper's workflow power, you'll turn contest entries into lasting customer relationships—all while gathering the insights needed to reduce churn long-term.

Start building stronger customer loyalty today with Paperform's proven form template trusted by over 500,000 teams worldwide.
       Built for growing businesses, trusted by bigger ones.   Trusted by 500K+ business owners and creators, and hundreds of millions of respondents.     ![Capterra - 4.8 out of 5](/images/capterra-st.jpg)
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